Last Updated: June 26, 2023

This CCPA Privacy Notice for California Residents (this “CCPA Privacy Notice”) supplements the information contained in Mojo Dialing Solutions, LLC’s (“Mojo”, “we”, “us” or “our”) General Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("Consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 and the California Consumer Privacy Rights Act of 2020 (collectively, the “CCPA”). Any terms defined in the CCPA have the same meaning when used in this CCPA Privacy Notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer, household, or device ("Personal Information").

Please note that Personal Information does not include publicly available information from government records, deidentified or aggregated consumer information, or other information excluded from the CCPA's scope, such as information covered by certain sector-specific privacy laws, including the:

• Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), which generally applies to health or medical information;
• Fair Credit Reporting Act (“FCRA”), which generally applies to information relating to credit history or credit worthiness; or the
• Gramm-Leach-Bliley Act (“GLBA”), which generally applies to information obtained in connection with financial products or services that are used primarily for personal, family, or household purposes.

In particular, Mojo has collected the following categories of Personal Information from Consumers within the last twelve (12) months (the information indicated under the “Examples” column is illustrative only, and not necessarily the specific information Mojo actually collects):

Category	Examples	Collected
Identifiers (“Identifiers”)	A real name, alias, postal or e-mail address, unique personal or online identifier, Internet Protocol address, or other similar identifiers.	YES
Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (“California Consumer Records Personal Information Categories”)	A name, signature, address, telephone number, bank account number, credit or debit card number, or any other similar information. Some Personal Information included in this category may overlap with other categories.	YES
Protected classification characteristics under California or federal law (“Protected Classification Characteristics”)	Age (40 years or older), marital status, national origin, citizenship, gender or gender identity.	YES
Commercial information (“Commercial Information”)	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
Biometric information (“Biometric Information”)	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO
Internet or other similar network activity (“Internet or Other Similar Network Activity”)	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	YES
Geolocation data (“Geolocation Data”)	Physical location or movements.	YES
Sensory data (“Sensory Data”)	Audio, visual, or similar information.	YES
Professional or employment-related information (“Professional or Employment-Related Information”)	Current or past job history or performance evaluations.	NO
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99)) (“Non-public Education Information”)	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO
Inferences drawn from other Personal Information (“Inferences”)	Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	NO
“Sensitive Personal Information,” as defined by the CCPA ( Cal. Civ. Code § 1798.140(v)(1)(L), (ae)) (“Sensitive Personal Information”)	Personal Information that reveals a Consumer’s account log-in information in combination with credentials allowing access to an account.	YES

We collect the categories of Personal Information listed above from the following categories of sources:

• Directly from you. For example, from forms you complete or products and services you purchase from Mojo.
• Indirectly from you. For example, from observing your actions on our website or our mobile applications (collectively, our “Website”).
• From other companies or organizations that we work with. For example, by purchasing Personal Information from consumer data providers.

Use of Personal Information

We may use, sell, or disclose the Personal Information we collect for one or more of the following business or commercial purposes:

• To fulfill or meet the reason you provided the Personal Information. For example:
  • If you share your contact information to request a price quote or ask a question about our products or services, we will use that Personal Information to respond to your inquiry.
  • If you provide your Personal Information to purchase a product or service, we will use that information to process your payment and facilitate delivery.
• To provide, support, personalize, and develop our Website, products, and services. For example, to:
  • Create, maintain, customize, and secure your account with us.
  • Process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • Provide you with support and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website and third party sites.
  • Perform testing, research, analysis, and product development.
• To maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business. For example, to:
  • Detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activities.
  • Identify and repair errors that may impair the existing intended functionality of our Website, products, and services.
• To comply with our legal or business obligations. For example:
  • In connection with litigation, or to respond to law enforcement requests, court orders, or governmental regulations.
• As described to you when collecting your Personal Information or as otherwise set forth in the CCPA.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Business Purpose Disclosures, Shares, and Sales of Personal Information

We may disclose for a “business purpose” your Personal Information to a third party. The CCPA defines a “business purpose” as the use of Personal Information when the use is both:

• For an operational purpose of the business, service provider, or contractor, or for another notified purpose of the business; and
• Reasonably necessary for and proportionate to achieve the purpose for which the Personal Information was originally collected or processed, or another contextually compatible purpose.

We may “share” your Personal Information. The CCPA defines “share” as the disclosure of Personal Information to a third party for cross-context behavioral advertising (otherwise known as “targeted advertising”).

We may “sell” your personal information. The CCPA defines “sell” as the disclosure of Personal Information to a third party for monetary or other valuable consideration.

We do not sell or share the Personal Information of Consumers we actually know are less than 16 years old. For more on your Personal Information sale and sharing rights, see Right to Opt-Out of Sales or Sharing.

In the preceding twelve (12) months, Mojo has disclosed for a business purpose, shared, or sold the following categories of Personal Information to the categories of third parties indicated in the chart below:

Personal Information Category	Category of Recipients
	Business Purpose Disclosure	Share	Sale
Identifiers	Government agencies as required by laws and regulations. Online payment processing and/or other trusted service providers. Mojo’s customers and their agents who use Mojo’s products and services (our “Customers”).	Online payment processing and/or other trusted service providers. Applicable Customers.	Applicable Customers.
California Consumer Records Personal Information Categories	Government agencies as required by laws and regulations. Online payment processing and other service providers. Applicable Customers.	Online payment processing and/or other trusted service providers. Applicable Customers.	Applicable Customers.
Protected Classification Characteristics	Government agencies as required by laws and regulations. Online payment processing and other service providers. Applicable Customers.	Applicable customers.	Applicable customers.
Commercial Information	Government agencies as required by laws and regulations. Online payment processing and/or other trusted service providers. Applicable Customers.	Applicable Customers.	Applicable Customers.
Biometric Information	None.	None.	None.
Internet or Other Similar Network Activity	Government agencies as required by laws and regulations. Online payment processing and/or other trusted service providers. Applicable Customers.	Online payment processing and/or other trusted service providers.	None.
Geolocation Data	Government agencies, as required by laws and regulations. Online payment processing and/or other trusted service providers. Applicable Customers.	Online payment processing and/or other trusted service providers. Applicable Customers.	None.
Sensory Data	Government agencies, as required by laws and regulations. Online payment processing and/or other trusted service providers. Applicable Customers.	None.	None.
Professional or Employment-Related Information	None.	None.	None.
Non-public Education Information	None.	None.	None.
Inferences	None.	None.	None.
Sensitive Personal Information	Government agencies as required by laws and regulations. Online payment processing and/or other trusted service providers.	None.	None.

Retention of Personal Information

We retain Personal Information for as long as reasonably necessary to fulfill the purpose(s) for which the Personal Information was obtained, unless a longer retention period is required by law. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you, whether there is a legal obligation to which we our subject, or whether retention is advisable based on our business or legal position.

Deidentified Patient Information

Mojo does not collect, sell, or disclose deidentified patient information exempt from the CCPA to third parties and will not collect, sell, or disclose deidentified patient information without providing you with prior notice, as required by law.

Your Rights Under the CCPA

The CCPA provides you with specific rights regarding your Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

1. Right to Know

   You have the right to request that we disclose certain Personal Information to you about our collection and use of your Personal Information over the past 12 months (your "Right to Know"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know, Correct, or Delete), we will disclose to you:

   • The specific pieces of Personal Information we collected about you (also known as a “Data Portability Right”).
   • The categories of Personal Information we collected about you.
   • The categories of sources from which we collected your Personal Information.
   • The categories of your Personal Information we sold or shared, if any, and the categories of third parties purchasing or receiving that information.
   • The categories of your Personal Information disclosed for a business purpose, if any, and the categories of persons or entities that received your Personal Information.
   • The business or commercial purpose for collecting, selling, or sharing your Personal Information.
2. Right to Correct

   You have the right to request that we correct any inaccuracies regarding your Personal Information that we hold (your “Right to Correct”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know, Correct, or Delete), we will correct (and direct our Service Providers and/or Third Parties to correct) the Personal Information that we maintain about you.

3. Right to Delete

   You have the right to request that we delete any of the Personal Information that we collected from you and retained, subject to certain exceptions (your "Right to Delete"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know, Correct, or Delete), we will delete (and direct our Service Providers and/or Third Parties to delete) your Personal Information from our records, unless an exception applies.

   We may deny your deletion request if retaining your Personal Information is necessary for us (or our Service Providers and/or Third Parties) to:

   1. Complete the transaction for which we collected your Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
   2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
   3. Debug products to identify and repair errors that impair existing intended functionality.
   4. Exercise free speech, ensure the right of another Consumer to exercise their free speech rights, or exercise another right provided for by law.
   5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
   6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
   7. Enable solely internal uses that are reasonably aligned with Consumer expectations based on your relationship with us.
   8. Comply with a legal obligation.
   9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
4. Right to Opt-Out of Sales or Sharing of Personal Information

   1. Your Right to Opt-Out

      You have the right to opt-out of Personal Information sales or sharing for cross-context behavioral advertising purposes (your “Right to Opt-Out”).

      The CCPA defines “sell” as the disclosure of Personal Information to a third party for monetary or other valuable consideration. The CCPA defines “share” as the disclosure of Personal Information to a third party for cross-context behavioral advertising (otherwise known as “targeted advertising”).

   2. Our Practices

      We may “sell” and “share” your Personal Information to a third party, such as our Customers, to provide you with relevant and personalized advertising experiences. Mojo does not sell or share for cross-context behavioral advertising purposes the Personal Information of Consumers we actually know are less than 16 years old.

      To opt-out of sales or sharing of your Personal Information for these purposes, you may submit an opt-out request by:

      • Calling us at our dedicated CCPA toll-free telephone number, 877-812-6529, Monday through Friday from 9:00 AM to 4:00 PM EST
      • Completing our webform, here: Do Not Sell or Share My Personal Information
      • Sending an e-mail to privacy@mojosells.com

      Your opt-out request must include the following information, at a minimum, to allow us to properly understand, evaluate, and honor your request:

      • Your first and last name;
      • Your e-mail address;
      • Your postal address; and
      • Your phone number.

      We will only use Personal Information you provide in an opt-out request to review and comply with your request.

      Unlike requests to know, correct, or delete, you do not need to verify your identity with us to make an opt-out request. However, if an authorized agent is placing the opt-out request on your behalf, we will require you or your agent to provide Proof of Authorization on an authorization form (PDF) signed by you (the Consumer who is the subject of the opt-out request).

      You do not need to create an account with us to exercise your opt-out rights.

      Once you make an opt-out request, we will:

      • Honor your request as soon as possible, within a maximum of fifteen (15) days; and
      • Inform any third parties that received Personal Information after you placed your request, but before Mojo effectuated it, about your request and direct such third parties to honor your request.

      Please note that opting-out of the sale or sharing of your Personal Information for cross-context behavioral advertising does not mean you will no longer receive advertisements. You may still receive generic advertisements that are not based on your interests or activities.

   3. Third Party Opt-Outs

      Mojo also works with a third party advertising partner, Google Analytics, to provide you with relevant and personalized advertising experiences. Upon receiving your opt-out request, we will notify Google Analytics to comply with your opt-out request and forward your request to their own downstream recipients, if applicable.

      Additionally, Google Analytics has its own mechanisms for opting-out of their services. To prevent your data from being used by Google Analytics, you may locate Google Analytics’ currently available mechanisms for opting-out of Google’s services, here: https://tools.google.com/dlpage/gaoptout/. To learn more about how Google uses data when you visit websites or applications that use Google’s services, please visit Google’s privacy policy: https://policies.google.com/technologies/partner-sites.

   4. Browser Do Not Track Signals

      You also have the option to set up a “Do Not Track” signal in your browser, which can indicate your preference to websites not to track your activities for the purpose of cross-context behavioral advertising. You may enable the Do Not Track feature in popular browsers, such as Google Chrome, Mozilla Firefox, and Safari, by adjusting the “Privacy” or “Privacy & Security” options within your browser settings.

      Please note that enabling the Do Not Track feature in your browser does not guarantee that all websites will honor the signal.

5. Right to Limit the Use of Sensitive Personal Information

   You have the right to limit the use of “Sensitive Personal Information,” as defined by the CCPA. Certain Personal Information collected by us, including your Mojo account username and password, may constitute “Sensitive Personal Information” under the CCPA. However, we only use such information to provide our services and products or as otherwise permitted under California privacy law.

Exercising Your Rights to Know, Correct, or Delete

1. How To Submit a Request to Know, Correct, or Delete

   To exercise your Rights to Know, Correct, or Delete described above, please submit a request by:

   • Calling us at our dedicated CCPA toll-free telephone number, 877-812-6529, Monday through Friday from 9:00 AM to 4:00 PM EST
   • Completing our webform, here: Submit a Consumer Request

   Only you, or someone legally authorized to act on your behalf, may make a request to know, correct, or delete related to your Personal Information. When a request to know, correct, or delete is submitted by an authorized agent, the Consumer who is the subject of the request must still do the following (unless the Consumer has provided the authorized agent with power of attorney pursuant to Probate Code sections 4121 to 4130):

   • Verify their own identity directly with Mojo; and
   • Provide proof of authorization on an authorization form (PDF) signed by the Consumer who is the subject of the request (“Proof of Authorization”).

   Please note that you may only submit a request to know twice within a twelve (12) month period.

   Your request to know, correct, or delete must describe your request with sufficient detail to allow Mojo to properly evaluate, understand, and respond to it.

   Upon receiving your request, Mojo will verify the identity of the Consumer who is the subject of the request to either a reasonable degree of certainty, or a reasonably high degree of certainty, depending upon the nature of the request and sensitivity of Personal Information involved. This may require:

   • Matching three pieces of Personal Information you provide with the Personal Information Mojo holds about you;
   • A determination by Mojo that the Personal Information matched is reliable for verification purposes; and
   • Receiving a signed declaration under penalty of perjury from you stating that the Personal Information requested is about you.

   Mojo cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

   You do not need to create an account with us to submit a request to know, correct, or delete. However, we do consider requests made through your password protected account sufficiently verified when the request relates to Personal Information associated with that specific account, but any indication or suspicion of fraudulent or malicious activity on your password-protected account requires Mojo to suspend reliance on this verification method and use other procedures to confirm that the request is authentic.

   We will only use the Personal Information provided in connection with the request to verify the requestor's identity or authority to make it.

   For instructions on exercising your sale opt-out rights, see Right to Opt-Out of Sales or Sharing of Personal Information.

2. Response Timing and Format

   We will confirm receipt of your request to know, correct, or delete within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please send an e-mail to Mojo at privacy@mojosells.com, or call our CCPA-dedicated toll-free telephone number, at 877-812-6529.

   We endeavor to substantively respond to a verifiable consumer request within forty-five (45) calendar days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

   If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

   Any disclosures we provide will only cover the twelve (12) month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For Data Portability Right requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

   We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
• Retaliate against an employee, applicant, or independent contractor.

Changes to this CCPA Privacy Notice

We reserve the right to amend this CCPA Privacy Notice at our discretion and at any time. When we make changes to this CCPA Privacy Notice, we will post the updated notice on our Website and provide the date the notice was last updated. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this CCPA Privacy Notice, the ways in which Mojo collects and uses your information described here and in our General Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 877-812-6529

Email: privacy@mojosells.com

If you need to access this CCPA Privacy Notice in an alternative format due to having a disability, please contact privacy@mojosells.com or 877-812-6529.